Frequently Asked Questions

Can’t find what you need? Email support@elmnts.studio and we’ll respond within one business day.

How do I track my order?: Once your order ships you’ll receive an email with a tracking link. You can also find tracking information in your account under “My Orders.”
Can I change or cancel my order?: Orders can be modified within two hours of placement. Contact support@elmnts.studio with your order number and requested change.
Which size should I choose?: Each product page includes a fit guide and garment measurements. If you’re between sizes, we recommend sizing up for a relaxed fit.
Where do you ship from?: All orders ship from our fulfillment center in Berlin, Germany. Customs duties may apply to international shipments.
Do you offer gift packaging?: Yes. Choose the gift packaging option at checkout for an additional €5. The recipient will receive a branded box and gift note without pricing.